Rehabilitation Program Manager

3 days ago

North Bend, Oregon, United States HealthPRO Heritage Full time
Job Title: Director of Rehab

HealthPRO Heritage is seeking a highly skilled and experienced Director of Rehab to join our team in North Bend, OR.

About the Role:

The Director of Rehab will be responsible for managing and administering all aspects of rehabilitation services for our communities, including maintaining a clinical caseload. This role requires strong clinical knowledge, leadership skills, and the ability to promote an environment that ensures superior clinical and fiscal integrity.

Key Responsibilities:
  • Maintain a clinical caseload and demonstrate strong clinical knowledge.
  • Understand and fulfill the needs of customers and partners, promoting an environment that ensures superior clinical and fiscal integrity.
  • Represent HealthPRO Heritage in a professional, courteous, and competent manner as the point of contact for all community customer concerns or issues and problem resolution.
  • Act as a liaison between HealthPRO Heritage management, Home Health, Hospice, and community administration, communicating assertively, diplomatically, and clearly through informal and formal mechanisms.
  • Integrate clinical programs and address community-specific needs related to marketing.
  • Participate as a member of community-based committees to promote mutually developed goals for clinical programs/marketing while maintaining fiscally responsible time utilization.
  • Participate in the implementation of Quality Improvement Programs.
  • Provide classes and education to the community, physicians, other healthcare providers, community staff, residents, and their families regarding therapy and facility services.
  • Plan, schedule, coordinate, and direct rehabilitation services for the rehabilitation department, including approval of vacation.
  • Determine staffing needs and schedules to meet the demands of resident care, assisting with recruiting interviews as needed.
  • Promote positive employee relations by facilitating an atmosphere of open communication and problem-solving through scheduled team meetings that adhere to all regulatory requirements.
  • Conduct performance appraisals of all rehabilitation personnel, collaborating and consulting with supervisory personnel to review performance and establish goals.
  • Conduct/documentation audits to ensure timely and accurate clinical documentation in accordance with regulations, associated audit policy and procedure, and submit reports to appropriate supervisory personnel.
  • Monitor and assist with personnel compliance standards, including required credentials, corrective actions, and improvement plans when needed.
  • Investigate, follow up, and assist in the resolution of staff, service, and resident-related issues as requested.
  • Develop special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program.
  • Provide leadership to and directly manage clinical therapy staff, facilitating a team atmosphere among staff.
  • Represent the ethical standards of the company and communicate non-compliance to appropriate supervisory personnel.
  • Willingness to work with severely physically, emotionally, and cognitively compromised residents.
  • Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors.
  • Must be able to cope with the emotional stress associated with working with residents, families, and co-workers.
  • Must be able to work independently with periodic (daily or less) support and direction.
  • Must have basic knowledge of computers, typing abilities, and willingness to utilize computers on a daily basis.
  • Supervises Rehabilitation Technicians, students, and volunteers as needed.
  • Reviews the quality and appropriateness of the total services delivered and individual therapy programs for effectiveness and efficiency, using pre-determined criteria.
  • Provides treatment in accordance with established standards of practice, company standards, department procedures, and standards according to company guidelines.
  • Consistently demonstrates sound judgment in the evaluation, planning, implementation, and follow-up of resident therapy programs.
  • Reports to work on time and coordinates schedule to achieve maximum performance standards according to company guidelines.
  • Ensures a safe environment and utilizes tools and equipment in a safe manner, complying with all infection control, universal precautions, and OSHA standards for the healthcare professional.
  • Reports all hazardous conditions, including incidents, injuries, and equipment to Supervisor/appropriate personnel immediately.
  • Responds to and acts appropriately in emergency or disaster situations.
  • Adheres to high standards of cleanliness, grooming, hygiene, and dress code.
  • Contributes to a positive work team by sharing information, using problem-solving methods, accepting new ideas, constructive feedback, and advice from others.
  • Adheres to all policies of the company, including job descriptions, certification requirements, mission statement, HIPAA, confidentiality standards, and resident rights.
  • Adapts to changes in responsibilities in a positive manner, is receptive to new ways of completing tasks, and is flexible in carrying out assignments.
  • Participates in open and direct communication with supervisor through formal and informal contact.
  • Communicates openly and timely and interacts professionally and respectfully with others, including rehabilitation staff, community staff, residents, and families in attending to and meeting their requests.
  • Complies with and follows End of Month policies and procedures to ensure accurate claim submission.
  • Prepares and submits requested reports in a timely manner.
  • Prepares Additional Development Requests for submission to the Medicare Administrative Contractor according to company policy.
  • Independently analyzes, interprets, and achieves budget expectations on a consistent basis.
  • Performs all other duties as assigned and as required to effectively perform the responsibilities of the position and are in the best interests of the company.
  • Occasional overnight travel required.
Qualifications:
  • Associates Degree in an allied health field, Bachelor of Arts or Science Degree, or a Master's Degree.
  • Assumes responsibility for ongoing continuing education and professional development.
  • Must maintain valid state professional licensure.

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