IT Hardware Lead Technician
3 weeks ago
CLEAR Inc. (California Electronic Asset Recovery) is seeking an experienced Lead IT Hardware Technician to oversee the testing and refurbishing of IT equipment for resale. As a key member of our team, you will lead a group of technicians to ensure all IT assets meet stringent quality and performance benchmarks before entering the remarketing channel.
Key Responsibilities:- Lead a team of IT technicians responsible for testing and refurbishing servers, switches, and other IT hardware for resale
- Enhance existing procedures for hardware testing, data wiping, and certification
- Coordinate with inventory and logistics teams to streamline the flow of IT assets through the refurbishing and remarketing process
- Ensure all hardware and equipment meets compliance standards related to data wiping, security, and environmental responsibility
- Evaluate and report on the performance, reliability, and resale value of various hardware components and configurations
- Able to identify and resolve performance issues within the team to achieve SLA sales goals using KPIs and other metrics or strategies
- Maintain accurate, detailed records of all testing and certification activities for auditing and compliance
- Actively collaborate with other teams to complete each project per customers' SOW requirements
- Minimum of 4 years of experience in ITAD resale sector with at least 2 years in a leadership role
- Minimum of 3 years of hands-on experience with enterprise solution equipment, i.e. servers, switches, and other network hardware testing and refurbishing
- Knowledge of relevant certifications in ITAD industry, e.g., R2, ISO 9001, CompTIA A+, etc.
- Demonstrated experience with data sanitization methods and compliance requirements
- Familiarity with asset tracking and inventory management software
- Be able to multi-task and prioritize projects to meet deadlines
- Excellent problem-solving, collaboration skills, and the ability to work under pressure
- Strong communication skills, both written and verbal
- Pay rate starts at $30.00/Hour, based on experience
- Steady Onsite full-time work: Monday-Friday 7:00am-3:30pm
- Health, dental, Vision, Life, and other insurance
- Paid Time Off and holidays
- Retirement/Pension plans
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