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Experienced Service Advisor

2 months ago

Long Beach, California, United States Harbor Auto Group Full time
Job Opportunity

We are seeking a highly skilled and experienced Service Advisor to join our team at Harbor Auto Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide accurate and timely estimates for repairs and maintenance
  • Communicate effectively with customers to understand their needs and concerns
  • Work closely with technicians to ensure efficient and effective repairs
  • Manage customer relationships and resolve any issues that may arise
  • Stay up-to-date with industry developments and best practices
Requirements
  • Valid Driver's License
  • Positive Attitude
  • Strong Work Ethic
  • Show up on time and ready to work
  • Experience / Proven Track Record in Automotive Parts
  • Strong understanding of the service drive
  • Computer competencies (keyboard, office suite, etc.)
  • You must be a solution-oriented person (not a victim)
  • DMS Skills (We use DealerTrack)
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast-paced environment
  • Team player with ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Proven Organizational Skills
  • You must like people and be nice to others
  • Whatever Needs to be Done Attitude
  • Constantly working in outdoor conditions
  • Mainly working in a standing/moving position (out with the team, not behind a desk)
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Paid Vacation
  • Paid Personal Time Off
  • Paid Training
  • Opportunities to Advance
  • Employee Purchase Program
  • Family Owned (and Run) Dealership