Automotive Service Advisor
4 weeks ago
We are seeking a highly skilled and experienced Service Advisor to join our team at Harbor Auto Group. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of service and satisfaction.
Responsibilities:- Provide accurate and timely estimates and repairs to customers
- Communicate effectively with customers, technicians, and management to ensure seamless service delivery
- Manage and maintain accurate records of customer interactions and service history
- Develop and maintain strong relationships with customers to ensure loyalty and retention
- Stay up-to-date with manufacturer training and certifications to ensure expertise in vehicle repair and maintenance
- Valid Driver's License
- Positive Attitude
- Strong Work Ethic
- Experience in Automotive Parts and Service
- Strong understanding of the service drive and customer service principles
- Computer competencies (keyboard, office suite, etc.)
- DMS Skills (DealerTrack)
- Positive, friendly attitude, along with a customer service mentality
- Ability to work in a fast-paced environment and adapt to changing situations
- Team player with ability to collaborate with others effectively
- Competitive Salary and Incentive-Based Compensation
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K
- Paid Vacation
- Paid Personal Time Off
- Paid Training
- Opportunities to Advance
- Employee Purchase Program
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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