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Customer Service Representative

2 months ago


Sunrise, Florida, United States Wetzel's Pretzels LLC Full time
Wetzel's Pretzels LLC is seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and stocked sales area, and up-selling to customers. If you have a positive attitude, are a team player, and are able to multitask quickly, we encourage you to apply.

Responsibilities:

* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Maintain a clean and organized sales area, restocking shelves and supplies as needed
* Upsell to customers, suggesting additional products and services to increase sales
* Work effectively as part of a team, supporting colleagues and contributing to a positive work environment
* Communicate effectively with customers and colleagues, using clear and concise language
* Meet sales targets and contribute to the success of the store

Requirements:

* Ability to speak Spanish in addition to English is a plus, but not required
* Consistency and reliability in attendance and performance
* Ability to work in a fast-paced environment, multitasking and prioritizing tasks as needed
* Friendly and approachable demeanor, with a positive attitude and strong communication skills
* Ability to lift up to 25 pounds and stand for long periods of time

We offer a competitive salary, flexible scheduling, and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, we encourage you to apply.