Marketing Ambassador

3 days ago


Honolulu, Hawaii, United States Hilton Grand Vacations Full time
Marketing Concierge Job Description

We are seeking a highly motivated and customer-focused Marketing Concierge to join our team at Hilton Grand Vacations. As a Marketing Concierge, you will play a key role in promoting and selling vacation ownership presentations, previews, and mini-vacation packages to eligible on-site guests and visitors.

Key Responsibilities:
  • Promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site guests and visitors.
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.
Requirements:
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over email, and on the telephone.
  • Basic computer proficiency with the ability to learn.
  • Ability to multi-task and balance priorities.
  • Ability to work the PM shift that ranges between 1:00pm through 9:00pm, and including holidays and weekends.
  • Proficiency in English (speak, read, write).
  • High School diploma or equivalent.
Preferred Qualifications:
  • Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
  • Previous experience working in a commission-based sales or marketing environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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