Office Clerk

23 hours ago


Scottsdale, Arizona, United States Royal Spine Surgery Full time
Job Summary

We are seeking an Office Clerk to join our team at Royal Spine Surgery. As an Office Clerk, you will be responsible for providing exceptional customer service to patients and staff, handling administrative tasks, and maintaining accurate records.

Responsibilities
  • Answer phones, assist patients with questions, and direct calls
  • Process incoming paperwork, make photocopies, and file paperwork
  • Gather patient information: Collecting patient demographic and personal information from various sources
  • Prepare patient files: Issuing medical files, processing patient intake forms, and preparing charts for appointments
  • Manage patient files: Organizing, updating, storing, and retrieving patient files
  • Respond to requests: Responding to requests for medical records, logging all authorizations and releases
  • Communicate: Distributing lab reports to physician and materials to other departments
  • Maintain records, either physical or electronic, of business transactions
  • Maintain confidentiality: Ensuring the privacy of all patients visiting the facility
Qualifications
  • Great customer service skills
  • Strong Communication Skills
  • Strong organizational and time management skills
  • Ability to work with diverse people
  • Effective telephone skills
  • Strong level of confidentiality
  • Ability to work independently and be self-directed
  • Ability to prioritize
  • Ability to perform functions with minimal supervision
  • Familiarity with computer programs, such as Microsoft Office, Excel, Pages, Apple

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