Highly Skilled Help Desk Professional Wanted

5 days ago


Trenton, New Jersey, United States TEKsystems Full time
Job Opportunity

We are looking for a highly skilled Help Desk professional to join our team in Yardley, PA. This is an excellent opportunity for someone who wants to advance their skills in a corporate environment and work with a rapidly growing company.

About the Role

This intermediate-level position involves working with all levels of mortgage servicing inquiries, including payments, escrow analysis, insurance, tax, and default. You will be responsible for researching and resolving inquiries in a call center/help desk environment.

You will also participate in extended training programs and work closely with clients through telephone, email, and chats. The ideal candidate should have strong problem resolution skills, excellent verbal and written communication skills, and the ability to work well under pressure.

Key Responsibilities
  • Resolve mortgage servicing inquiries in a call center/help desk environment
  • Participate in extended training programs
  • Work with clients through telephone, email, and chats
  • Use structured EMpower schedules to support team and business objectives
Requirements

To be successful in this role, you should have:

  • Working knowledge of Windows 7/10 operating system and MS Office suite (Word, Excel, and Outlook)
  • Ticketing system experience (1 year s experience will suffice) They currently use Footprints
  • Previous Phone support experience via Help Desk (Ideally 2 -4 years of experience)
What We Offer

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Other benefits include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement.

The company has a business casual work environment and a great team dynamic. If you are a motivated individual who is looking to advance your career in a corporate setting, we encourage you to apply.



  • Trenton, New Jersey, United States Capital Health (US) Full time

    Capital Health Medical GroupWe are seeking a highly skilled nursing professional to join our team at Capital Health Medical Group.About UsCapital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. As a Magnet-Recognized...


  • Trenton, New Jersey, United States TEKsystems Full time

    Job Description:This Help Desk Analyst position requires an individual to work with all levels of mortgage servicing inquiries, including payments, escrow analysis, insurance, tax and default.The ideal candidate will have the ability to use/follow structured EMpower schedules by returning from breaks and lunch at scheduled times to support team and business...


  • Trenton, New Jersey, United States TEKsystems Full time

    Job Description:TEKsystems is seeking a skilled Help Desk Analyst to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to end-users. Proactively resolve technical issues and escalate complex problems to senior engineers.Collaborate with cross-functional teams to implement effective...


  • Trenton, New Jersey, United States TotalMed Allied Full time

    TotalMed Allied is seeking a skilled and experienced CT Technologist for a travel assignment in the state of New Jersey. As a leading healthcare staffing agency, we offer top-paying contracts and unparalleled support to our travelers.The ideal candidate will possess excellent clinical skills and be able to work effectively in a fast-paced environment. They...


  • Trenton, New Jersey, United States Sargent & Lundy Full time

    About the Role">This exciting opportunity at Sargent & Lundy is looking for a highly skilled Transmission Line Engineer to join our team. Based in Hamilton, NJ, you will be working on designing and developing transmission lines that meet the highest standards of safety and efficiency.">About You">You have a degree from an ABET-accredited engineering program...


  • Trenton, New Jersey, United States GHR Healthcare Full time

    About the Job:GHR Healthcare is a leading provider of healthcare staffing solutions, dedicated to connecting skilled professionals with top facilities nationwide. As a travel nurse RN ICU, you will be part of a dynamic team that values excellence and compassion.Job Summary:We are seeking an experienced ICU RN for a 13-week travel nursing assignment in...


  • Trenton, New Jersey, United States GLC On-The-Go Full time

    At GLC On-The-Go, we understand the importance of connecting talented travel nurses with exciting career opportunities that align with their lifestyle and aspirations. Our dedicated recruiters are committed to providing top-notch support and guidance throughout your job search journey.We are currently seeking a highly skilled Travel Nurse RN to join our team...


  • Trenton, New Jersey, United States GHR Healthcare Full time

    GHR Healthcare is a trusted leader in the staffing industry, dedicated to connecting top-notch healthcare professionals with facilities nationwide.As a travel nurse RN ED - Emergency Department, you will be part of a dynamic team that values excellence and patient care. This role offers an exciting opportunity to work in Trenton, New Jersey, with a chance to...


  • Trenton, New Jersey, United States GHR Healthcare Full time

    We are seeking a skilled ICU nurse to join our team as a travel nurse in New Jersey. This position is ideal for those who enjoy working in fast-paced environments and have a strong passion for patient care.About the JobDuration: 13 weeksHours: 36 hours per week, 12 hour shiftsThis ICU nurse position offers a unique opportunity to work with a talented team of...


  • Trenton, New Jersey, United States GHR Healthcare Full time

    Job Title: Highly Experienced Travel Nurse Wanted for Med Surg / Telemetry PositionWe are seeking a highly skilled and experienced travel nurse to join our team as a Med Surg / Telemetry professional in Trenton, New Jersey.This is an exciting opportunity for a dedicated and passionate individual to work with GHR Healthcare, a leading healthcare staffing...


  • Trenton, New Jersey, United States Nightingale Nurses Full time

    About This OpportunityNightingale Nurses is a renowned leader in the travel nursing industry, and we're seeking an exceptional Travel Nurse RN ED - Emergency Department for a challenging assignment in New Jersey.This exciting opportunity offers 8 weeks of work, with a minimum of 36 hours per week. As a member of our team, you'll enjoy a competitive salary...


  • Trenton, New Jersey, United States Professor Gatsby's Heating, Cooling and Plumbing Full time

    Company OverviewProfessor Gatsby's Heating, Cooling and Plumbing is a rapidly expanding company in Southern NJ, delivering first-rate HVAC services and products at affordable prices. We take pride in our highly trained team, who focus on continuing education to provide customers with the best options in the industry.Estimated Salary: $60 per hour with...


  • Trenton, New Jersey, United States Professor Gatsby's Heating, Cooling and Plumbing Full time

    About Our CompanyAt Professor Gatsby's Heating, Cooling and Plumbing, we pride ourselves on delivering first-rate HVAC services and products at affordable prices in Southern NJ and surrounding areas.


  • Trenton, New Jersey, United States GHR Healthcare Full time

    GHR Healthcare is seeking a skilled travel nurse to fill an opening in our Emergency Department. As a vital member of our team, you will provide top-notch patient care and support to patients in need.Job SummaryJob Title: Travel RN - Emergency DepartmentLocation: Trenton, New JerseyEmployment Type: Travel NursingThe ideal candidate will have 2+ years of...


  • Trenton, New Jersey, United States Pergament & Cepeda LLP Full time

    Job OverviewPergament & Cepeda LLP, a dynamic life sciences and IP law firm in Morris County, New Jersey is seeking a litigation associate to join its team. The firm represents numerous corporate pharma clients in ANDA litigation and also represents patent plaintiffs in patent contingency litigation.Estimated SalaryThe annual salary for this position...


  • Trenton, New Jersey, United States GHR Healthcare Full time

    Job Title: Medical Professional Wanted for Travel Nursing Position in NJWe are seeking a highly skilled and dedicated medical professional to join our team as a travel nurse RN OR - Operating Room in Trenton, New Jersey.About the Role:Type: Travel Nursing JobLocation: Trenton, New JerseyDuration: 13 weeksShift: 12 hours, nightsAs a travel nurse with GHR...


  • Trenton, New Jersey, United States The High Companies Full time

    Front Desk Operations CoordinatorWe are seeking a Front Desk Operations Coordinator to join our team. In this role, you will coordinate the day-to-day operations of the front desk, ensuring a smooth and efficient experience for our guests. This is a great opportunity to develop your organizational skills and work in a dynamic environment.This is a full-time...


  • Trenton, New Jersey, United States Prime Care Dental LLC Full time

    Job OverviewWe are seeking a skilled and dedicated dental hygienist to join our team at Prime Care Dental LLC. This is an excellent opportunity for someone who wants to work in a general dental practice with a non-corporate owner.The ideal candidate will have the ability to work independently, but also be a team player. They will be responsible for providing...


  • Trenton, New Jersey, United States TotalMed Staffing Full time

    TotalMed Staffing is seeking a travel healthcare professional to join their team in Brick Township, New Jersey.Job OverviewWe are looking for a skilled and dedicated Registered Nurse-Oncology to fill a 13-week travel nursing assignment. The successful candidate will work 36 hours per week, with 12-hour shifts, and night duties.Salary and BenefitsThe...


  • Trenton, New Jersey, United States Host Healthcare Full time

    At Host Healthcare, we are committed to providing a comfortable experience for healthcare professionals as they explore their travel nursing career. We take care of all the details, allowing you to focus on your work.We have an exciting opportunity available for a Registered Nurse - Obstetrics & Gynecology in Stafford Township, NJ. As a member of our team,...