Automotive Product Advisor

5 days ago


Santa Ana, California, United States Firestone Full time

Firestone Job Description: As a Sales and Service Technician, you will play a critical role in delivering exceptional customer experiences and driving business results. Your responsibilities will include:

Customer Interactions: You will interact with customers to understand their needs and preferences, providing personalized recommendations and solutions.

Sales and Promotion: You will communicate sales and promotions to our customers, highlighting the benefits of our products and services.

Customer Complaint Resolution: If a customer has a complaint, you will resolve it in a timely and satisfactory manner.

Follow-up and Feedback: You will follow up with our customers to ensure they are satisfied with their purchases and provide feedback to help us improve our services.

Tire Services: As a Sales and Service Technician, you will also be responsible for performing tire services, including tire repair, new tire installs, tire mounting, rotations, and balancing.

Salary Information: The estimated salary range for this role is $40,000 - $60,000 per year, depending on location and experience.



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