Automotive Lot Attendant

2 weeks ago


Palo Alto, California, United States Swickard Auto Group Full time
Lot Attendant Job Description

At Swickard Auto Group, we're revolutionizing the car-buying experience with hospitality. As a Lot Attendant, you'll play a crucial role in maintaining a professional and inviting dealership atmosphere.

Responsibilities:
  • Vehicle Management: Park and organize incoming vehicles in designated areas, maximizing lot space utilization.
  • Assist with vehicle movement between the lot, service department, and test drives.
  • Conduct visual inspections of incoming and outgoing vehicles, noting any existing damage.
  • Keep track of vehicle location and ensure all vehicles are properly accounted for.
  • Maintain a clean and presentable appearance of vehicles, removing debris or elemental causations.
  • Prepare vehicles for customer viewing by ensuring proper window stickers, pricing information, and dealership branding are displayed.
  • Strategically position high-demand vehicles for optimal customer visibility.
  • Move sold vehicles and maintained fresh inventory on the showroom floor.
  • May assist with vehicle pre-delivery preparations (washing, vacuuming).
  • May perform minor maintenance tasks like topping off fluids or replacing batteries (depending on dealership policy).
Customer Service:
  • Provide a friendly and professional attitude to potential customers browsing the lot.
  • Answer basic customer questions about vehicle features and availability, directing them to salespeople when needed.
  • Assist customers with test drive preparation (retrieving keys, paperwork).
Lot Maintenance:
  • Maintain the cleanliness and order of the dealership lot, removing trash and debris.
  • Report any safety hazards or maintenance needs for the lot to a supervisor.

Qualifications:

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Valid driver's license with a clean driving record.
  • Strong work ethic and a commitment to providing excellent customer service.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent attention to detail and a keen eye for keeping the lot organized and presentable.
  • Good physical condition able to perform manual labor tasks (walking, bending, pushing/pulling vehicles).

Benefits of Working at Swickard:

  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive Benefits Package:

  • Insurance: medical, dental, vision, life, and pet insurance.
  • Optional disability coverage.
  • 401k plan - invest in your future.
  • PTO and paid Holidays.

About Us:

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work.
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Salary Description:

$19-$21/hour


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