Sales Associate
2 days ago
We're on the hunt for a Sales Associate who will help drive our civic-minded, pop culture-driven brand forward. As a key member of our team, you'll be responsible for providing an exceptional shopping experience for our customers, ensuring they can get their hands on the merchandise they love. You'll share your passion for pop culture, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
Key Responsibilities:- Provide an amazing shopping experience that will encourage customers to return, impressing them with your product knowledge, customer experience skills, and ability to drive add-on sales.
- Cover the sales floor zone and ensure that assigned areas are up to visual standards, maintaining a clean and organized store environment.
- Work the register, using your fandom knowledge to process sales transactions and drive sales using benefits such as BOPIS and curbside pickup.
- Assist with planogram changes, including store map, wall, fixture, and merchandising mix, to ensure a visually appealing store layout.
- Communicate fashion trend information to management and respective HQ partners, staying up-to-date on the latest pop culture trends.
- Work with Store Management to ensure there's no misuse of spells and wizardry around theft, maintaining a secure and trustworthy store environment.
- Support the maintenance of the store, helping to keep the stock room organized and the store tidy.
- Collaborate with the team to achieve sales goals and provide exceptional customer service.
- Previous experience working in a retail environment, with a passion for philanthropy and pop culture.
- Superpowers in providing customer service and selling, with the ability to drive add-on sales.
- Ability to navigate the store, merchandise product using approved store equipment, and pack and unpack boxes of merchandise that may weigh up to 50 pounds.
- Avenger-like collaboration and communication skills, with the ability to work effectively as part of a team.
$11 - $13.77 an hour. Please note that the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
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