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Program Manager

2 months ago

Maryland, United States Reach Out and Read Full time
Job Title: Program Manager

We are seeking a highly motivated and experienced Program Manager to join our team at Reach Out and Read. As a Program Manager, you will play a critical role in supporting early childhood system work through the medical home and community.

Key Responsibilities:
  • Programmatic Assistance and Support: Maintain regular contact with ROR sites to develop relationships with clinical and administrative staff, assess quality and model fidelity, deliver implementation support, provide professional development, and identify additional needs.
  • Community Connectivity: Collaborate with early childhood and medical systems in the region to ensure the medical home is activated as a partner in support for families, coordinate resources and services with community partners as needed, represent Reach Out and Read in community meetings and convenings, and participate in asset mapping work to better understand geographic territory.
  • Program Data and Reporting: Review progress report data for assigned programs, use it to inform program support plans and quality ratings for each program, track and document quantitative and qualitative program data using established tools and databases, provide data summaries for your assigned region to support funding applications, partnership development, and advocacy activities, and support ROR sites in the region to ensure completion of required reporting.
  • Book Support and Funding: Support ROR sites in the selection and ordering of books to meet the needs of their patients, provide guidance for efficient tracking processes to support accurate data collection and reporting, identify ROR sites in need of book funding support and collaborate with the Leadership Team in the allocation of funding to individual sites, and assist with fund development and advocacy in connection with ROR sites.
Qualifications and Experience:
  • Commitment to increasing equity in opportunity and outcomes for children and to recognizing factors known to significantly impact differential outcomes for children, including race, ethnicity, language, and socio-economic status.
  • Experience facilitating professional development and quality improvement processes.
  • Experience developing advocates to lead and motivate colleagues in quality improvement efforts.
  • Excellent customer service skills with a desire to solve problems and work with doctors and other medical professionals in a clinical setting.
  • Self-motivated, independent worker who functions effectively in a virtual work environment, while being an enthusiastic, collaborative team member.
  • Excellent verbal and written communication skills.
  • Ability to prioritize multiple tasks, manage/meet deadlines, and adapt flexibly within a rapidly growing organization.
  • Ability to effectively use electronic communications systems as primary work processes, including database systems, internet use, and MS Word, Excel, Outlook, and PowerPoint.
  • Access to dependable and regular transportation for frequent in-state travel.
About Reach Out and Read:

Reach Out and Read is a national non-profit organization working to ensure all families have the opportunity to create meaningful everyday moments through shared reading aloud and building relationships. By leveraging pediatric care to champion the positive effects of reading daily and distributing books, Reach Out and Read gives young children a foundation for success and reaches 4.2 million children across the county – half of whom identify as BIPOC and a quarter of whom come from low-income families.

We are committed to building an organization that embraces diversity, pursues equity, and fosters an environment of inclusion. ROR sits at the intersection of health and education, uniquely positioned to play a critical role in addressing systemic disparities and inequities in the public health framework. ROR strives to be an antiracist organization, using its influence to fight against social injustice by supporting a culture of learning, empowerment, equity, and a deep appreciation for the unique experiences that we each bring to our communities.