Computer Systems Technician

2 weeks ago


Baltimore, Maryland, United States Baltimore City Community College Full time
About the Job:
This is a challenging and rewarding opportunity to join the IT department at Baltimore City Community College. As an IT Specialist I/Helpdesk, you will be responsible for providing technical assistance and support to users across the college. Your expertise in troubleshooting and managing hardware, software, and network problems will enable you to respond to, coordinate, and resolve IT helpdesk problem calls efficiently.

Key Responsibilities:
  • Work as a team player and display a positive attitude when communicating with clients.
  • Assist Tier II in setting up and configuring computers.
  • Identify, research, and resolve IT technical problems.

Requirements:
An Associate's degree in an information technology related discipline and 3 years of experience in the information technology field are required. Certification in at least 2 of the following areas: MCITP, MCDST, Comp TIA A+, or Comp TIA Network+ is also necessary. Salary: $70,000 - $90,000 per year.

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