Frontline Support Associate

3 days ago


Rapid City, South Dakota, United States U-Haul Full time
Job Summary
U-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our frontline support team, you will provide exceptional customer service, assist with U-Haul products and services, and work collaboratively with colleagues to achieve business objectives. If you have excellent communication skills, a strong attention to detail, and a passion for helping others, we encourage you to apply for this exciting opportunity.

Key Responsibilities
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Assist customers with U-Haul products and services, ensuring a positive experience and promoting repeat business
* Collaborate with colleagues to achieve business objectives, including sales targets and customer satisfaction goals
* Participate in ongoing continuous education through U-Haul University to enhance knowledge and skills

Requirements
* Valid driver's license and ability to maintain a good driving record
* High school diploma or equivalent
* Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
* Strong communication and interpersonal skills, with a focus on customer service
* Basic computer skills, including proficiency in Microsoft Office software

What We Offer
U-Haul offers a comprehensive benefits package, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program.

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