Healthcare Support Associate

2 days ago


Rapid City, South Dakota, United States Monument Health Full time

About the Role

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We are seeking a highly motivated and organized individual to fill the position of Customer Care Specialist. This role is responsible for providing exceptional customer service and support to both internal and external customers.

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Key Responsibilities

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The primary responsibilities of this role include:

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  • Providing courteous, compassionate, and respectful treatment of internal and external customers
  • Greeting all callers in a pleasant manner and effectively handling their needs
  • Completing and processing documentation in an accurate and timely manner
  • Maintaining a highly organized and efficient flow of information and handling multiple tasks at a time
  • Assisting in the smooth flow of information and maintaining ongoing communication between customers and business
  • All other duties as assigned
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What We Offer

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As a Monument Health employee, you will enjoy a range of benefits, including competitive wages, supportive work culture, medical, vision, and dental coverage, retirement plans, health savings account, flexible spending account, instant pay for qualifying positions, paid time off accrual bank, opportunities for growth and advancement, tuition assistance/reimbursement, excellent pay differentials, and flexible scheduling.



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