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Field HCBS Wait List Care Coordinator-Central KS
2 months ago
At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. As a HCBS Wait List Care Coordinator, you'll play a vital role in ensuring that individuals receive the necessary services in a supportive, effective, efficient, timely, and cost-effective manner.
Key Responsibilities:- Assess, plan, and implement care strategies tailored to individual needs and directed toward the most appropriate, least restrictive level of care.
- Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
- Ensure care plans include covered services, EPSDT, in lieu of services, value-added benefits, informal supports, and address social determinants of health.
- Communicate with stakeholders to ensure quality coordinated care and services are provided expeditiously to all individuals.
- Advocate for individuals and families as needed to ensure their needs and choices are fully represented and supported by the healthcare team.
- Conduct home visits in coordination with individuals and care teams, which may include community service coordinators.
- Serve as a resource for community care coordinators, if applicable.
- Paid Time Off, 8 Paid Holidays, and a comprehensive benefit program.
- Medical Plan options, Health Spending Account, and Health Savings Account.
- Dental, Vision, Life, and AD&D Insurance, Short-term disability, and Long-term Disability coverage.
- 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, and Voluntary Benefits.
- Bachelor's Degree in social work, rehabilitation, nursing, psychology, special education, gerontology, or a related human services area.
- 1+ years of experience working with individuals with long-term care needs.
- 1+ years of experience working within the community health setting in a healthcare role.
- Intermediate level of computer proficiency, including Microsoft Outlook, Teams, and multiple web applications.
- Ability to travel 75% of the time for the role.
- Valid driver's license, current automobile insurance, and access to reliable transportation.
- Licensed Social Worker or clinical degree.
- 1+ years of experience working with individuals receiving services on one of the home and community-based waivers in KS.
- Background in managing populations with complex medical or behavioral needs.
- Experience with electronic charting and arranging community resources.
- Strong communication and customer service skills, both in person and via phone.
- Ability to work independently and maintain good judgment and accountability.
- Demonstrated ability to work well with others.
- Strong organizational and time management skills.
- Ability to multi-task and prioritize tasks to meet all deadlines.
- Ability to work well under pressure in a fast-paced environment.
