Senior Site Reliability Engineer

1 week ago


Eagan, Minnesota, United States Thomson Reuters Holdings Inc. Full time
About the Role

We are seeking a Senior Site Reliability Engineer to join our Service Management, Technology team. As a Senior Site Reliability Engineer, you will be responsible for analyzing customer problems of high complexity and assessing the scope of impact, while mitigating customer impact of issues and executing work arounds.

Key Responsibilities:

  • Identify options for problem resolution and initiate action
  • Engage others as appropriate and escalate as required
  • Liaise with various application development and content teams, customer service teams, and other software and hardware support teams
  • Proactively monitor production and non-production environments and/or applications
  • Provide input for technical plans and solutions
  • Conduct root cause analysis and correlation of other system and/or application problems of high complexity
  • Lead project planning sessions with team members where there are projects within the scope of the support team

About You

You're a fit for the role of Senior Site Reliability Engineer if your background includes:

  • 3-5 years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.)
  • Strong experience with Python
  • Proficiency with Datadog, PowerShell, Linux Command, Line (Bash)
  • Practical experience with Azure or AWS and Windows
  • Skilled in capacity analysis, troubleshooting, networking
  • Bachelor's degree in relevant field
  • Experience with Cloud Automation is a plus

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleWe are seeking a Senior Site Reliability Engineer to join our Service Management, Technology team. This role requires an individual who can analyze complex customer problems, assess the scope of impact, and mitigate customer impact of issues while executing workarounds.The ideal candidate will have 3-5 years of experience in a relevant role,...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleWe are seeking a highly skilled Senior Site Reliability Engineer to join our Service Management, Technology team at Thomson Reuters.This role requires an individual who can analyze complex customer problems, assess the scope of impact, and mitigate customer issues while executing workarounds.The ideal candidate will have a strong willingness to...


  • Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleWe are seeking a highly skilled Senior Site Reliability Engineer to join our Service Management, Technology team at Thomson Reuters.This role requires an individual who can analyze complex customer problems, assess the scope of impact, and mitigate customer issues while executing workarounds.The ideal candidate will have a strong willingness to...


  • Eagan, Minnesota, United States MISO Full time

    As a Senior Operations Systems Engineer at MISO, you will play a critical role in ensuring the reliability and efficiency of the energy market outcomes. Your responsibilities will include investigating and troubleshooting market outcomes, carrying out core business engineering initiatives, and developing new system enhancements and market products.As a...


  • Eagan, Minnesota, United States MISO Full time

    Job Title: Senior Engineer Resource AdequacyMISO is seeking a talented Senior Engineer to join our team in implementing resource adequacy policy and tool enhancements in support of our Reliability Imperative framework and strategic priorities.Key Responsibilities:Collaborate with internal and external stakeholders to drive resource adequacy policy...


  • Eagan, Minnesota, United States MISO Energy Full time

    Job SummaryMISO Energy is seeking a highly skilled Senior Power System Operations Engineer to join our Real-Time Operations team. As a key member of our team, you will be responsible for ensuring the reliable operation of the transmission system, coordinating with transmission operators and neighboring reliability coordinators, and maintaining the accuracy...


  • Eagan, Minnesota, United States Ergotron Full time

    About ErgotronErgotron is a global leader in designing innovative solutions that connect people and technology to enhance human performance, health, and happiness. Our products and custom solutions help people feel a new sense of energy in various settings, from healthcare to industrial and office environments.With over 40 years of experience, Ergotron has...


  • Eagan, Minnesota, United States MISO Energy Full time

    About the Role:We are seeking a highly skilled Senior Energy Market Systems Engineer to join our team at MISO Energy. As a key member of our Energy Market Systems team, you will play a critical role in ensuring the reliability and efficiency of our energy market outcomes.Key Responsibilities:Investigate and troubleshoot market outcomes and customer...


  • Eagan, Minnesota, United States MISO Full time

    About the RoleAs a System Operations Engineer III, Senior at MISO, you will be part of a dynamic team responsible for ensuring the reliable operation of the transmission system. Your expertise will be crucial in making complex decisions to maintain grid stability and ensure the efficient flow of electricity.This role requires a strong understanding of...


  • Eagan, Minnesota, United States MISO Full time

    As a Senior Operations Systems Engineer at MISO, you will play a critical role in ensuring the reliability and efficiency of our energy market outcomes. Your expertise will be instrumental in ensuring that our Energy and Ancillary Services market system software works as designed and effectively meets the needs of control room operations.You will be...


  • Eagan, Minnesota, United States MISO Full time

    Job SummaryAs a Market and Operations Analytics Senior Engineer at MISO, you will have the opportunity to apply engineering and analytical techniques to assess market and operational performance, and contribute to data-driven decision-making.You will analyze trends, identify operational anomalies, and recommend performance enhancements. You will collaborate...


  • Eagan, Minnesota, United States MISO Energy Full time

    About the RoleWe are seeking a highly skilled Senior Transmission Engineer to join our team at MISO Energy. As a key member of our team, you will be responsible for defining project scopes, estimating costs, and conducting comparative analyses of proposals for the design, construction, ownership, operation, and maintenance of high-voltage transmission lines...


  • Eagan, Minnesota, United States Ecolab Full time

    About the RoleWe are seeking a highly skilled Senior Electrical Engineer to join our Global Sensing & Equipment team, part of Ecolab's Research, Development and Engineering organization. As a key member of our team, you will be responsible for designing innovative control, dispensing, and sensor instrumentation systems to improve customer value, user...


  • Eagan, Minnesota, United States The Judge Group Full time

    Job Title: Senior Project EngineerOur client, a leading manufacturer of medical disposable products, is seeking a highly skilled Senior Project Engineer to support and enhance their manufacturing operations.Key Responsibilities:Define and implement verification and validation activities to ensure adherence to project schedules and quality...


  • Eagan, Minnesota, United States Next Level Business Services, Inc. Full time

    Job DescriptionThe Senior Developer is responsible for designing, developing, testing, and implementing business and technical information technology solutions through the application of appropriate software development life cycle methodology.The scope of this role includes systems based on core technologies, as well as custom off-the-shelf systems.The...


  • Eagan, Minnesota, United States Ergotron Full time

    Job Title: Senior Software EngineerErgotron, a global leader in designing ergonomic solutions, is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and implementing robust software solutions that meet client specifications.Key...


  • Eagan, Minnesota, United States Ergotron Full time

    Job Title: Senior Software EngineerErgotron, a global leader in designing ergonomic solutions, is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and implementing robust software solutions that meet client specifications.Key...


  • Eagan, Minnesota, United States Ergotron Full time

    Job Title: Senior Software EngineerErgotron, a global leader in designing ergonomic solutions, is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and implementing robust software solutions that meet client specifications.Key...


  • Eagan, Minnesota, United States Thomson Reuters Holdings Inc. Full time

    About the Role:In this opportunity, you will contribute to the development of application APIs and infrastructure, providing direction to 1-2 developers, and analyzing business requirements to contribute to solution design and provide story estimation.As a Senior Software Engineer, you will be accountable for application integrity by ensuring software...


  • Eagan, Minnesota, United States C4 Technical Services Full time

    Job Summary:The Senior Security Engineer will be responsible for designing, implementing, and evaluating security-focused tools and services. This role will work closely with cross-functional teams and management to develop and execute the operational processes needed to support the Security Governance Risk and Compliance program.Key Responsibilities:...