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Customer Service Representative

2 months ago

Idaho Falls, Idaho, United States Stinker Stores Full time

{"Job Title": "Customer Service Specialist Floater", "Job Summary": "We are seeking a Customer Service Specialist Floater to provide exceptional customer service interaction and support to our stores. As a key member of our team, you will be responsible for providing a positive customer experience, generating sales, and maintaining a clean and safe store environment.", "Responsibilities": {"Sales": "\u2022 Provide exceptional customer service interaction, ensuring customers feel valued and important by greeting them upon entering the store, providing quick and friendly cashier service, and assisting with purchases through product recommendations and promotions of in-store specials.\u2022 Accurately and efficiently complete all sales transactions and maintain proper cash at POS registers.", "Merchandising": "\u2022 Ensure merchandise is stocked, fronted, and faced, priced accordingly, and there is no out-of-date merchandise on shelves.", "Kitchen (as applicable)": "\u2022 Prep food products, make food items as applicable per store location, and learn hot and cold requirements.\u2022 Operate kitchen machinery such as mixers, fryers, fryer safety, and packaging machines.\u2022 Receive and inspect products and accurately package and label products (Food dating)\u2022 Follow HACCP programs including verification and documentation of product.\u2022 Maintain inventory and proper rotation of products.", "Cleaning and Housekeeping of Interior and Exterior": "\u2022 Ensure the fast food area and equipment are well maintained and properly stocked.\u2022 Ensure restrooms are cleaned and well maintained.\u2022 Ensure the interior store is free from debris and all spills and stains are immediately cleaned and well-marked for safety precautions.\u2022 Ensure coolers doors and shelves are cleaned and well maintained.\u2022 Ensure store entrance, parking lot and fuel islands are swept and free of trash and other debris, signage is not faded or out of date, fuel dispensers and nozzles are cleaned and working properly, and windshield washer buckets are full with clean, non-damaged squeegees.", "Safety": "\u2022 Ensure all safety practices and guidelines are being adhered to according to the Safety Manual. Ensure all accidents or incidents are reported according to Company policy and procedures.", "Requirements": "\u2022 Prior cashier experience preferred.\u2022 Must be 19 years of age to sell alcohol.\u2022 People oriented.\u2022 Excellent communication skills; read and write in English.\u2022 Dependable and punctual\u2022 Able to successfully complete multiple tasks with meticulous attention to detail\u2022 Must be able to stand during the entire work shift.\u2022 Must be able to balance on a step stool or step ladder.\u2022 Must be able to work from eye level to floor level.\u2022 Must be able to work in a cooler at a temperature of 32 degrees.\u2022 Must be able to lift up to 50 lbs.\u2022 Stores are open 24 hours.", "Starting Pay": "$15.25+ DOE"}