Customer Service Representative-Business Office

3 weeks ago


Idaho Falls, Idaho, United States Mountain View Hospital Full time
Job Summary

Mountain View Hospital is seeking a highly skilled Customer Service Representative to join our Business Office team. As a key member of our team, you will be responsible for collecting delinquent accounts, establishing payment arrangements with patients, and ensuring timely payments.

Key Responsibilities
  1. Collect delinquent accounts and establish payment arrangements with patients.
  2. Evaluate unpaid accounts and work with collection agencies as needed.
  3. Handle bankruptcy accounts and follow up with patients to ensure timely payments.
  4. Provide exceptional customer service to patients and respond to their inquiries in a timely and professional manner.
  5. Set up payment arrangements and monitor accounts to ensure timely payments.
  6. Work with self-paying accounts to establish payment plans and ensure timely payments.
  7. Prepare and mail collection letters and review accounts on a scheduled basis.
  8. Record all transactions and correspondence on accounts.
  9. Notify collection agencies of payments received and prepare bad debt reports.
  10. Handle medical liens and patient financial applications.
  11. Perform other duties as assigned.
About Mountain View Hospital

Mountain View Hospital is a leading healthcare provider in the Snake River Valley, committed to providing compassionate and cutting-edge care to our patients. Our team is dedicated to delivering exceptional patient experiences and making a positive impact in our community.

Requirements
  • High school diploma or equivalent required.
  • One to three months of related experience and/or training preferred.
  • Ability to use hospital information systems and operate basic computer functions and software.
  • Excellent communication and customer service skills.


  • Idaho Falls, Idaho, United States Mountain View Hospital Full time

    Job SummaryMountain View Hospital is seeking a highly skilled Customer Service Representative to join our Business Office team. As a key member of our team, you will be responsible for collecting delinquent accounts, establishing payment arrangements with patients, and following up to ensure timely payments.Key ResponsibilitiesCollect delinquent accounts and...


  • Idaho Falls, Idaho, United States Teton Toyota Full time

    We are committed to an environment where the customer is always treated with respect and dignity at Teton Toyota. Growth is encouraged through diligence, teamwork, and creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry,...


  • Idaho Falls, Idaho, United States Frontier Credit Union Full time

    Job Title: Contact Center RepresentativeAt Frontier Credit Union, we are seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, chat, and video.Key...


  • Idaho Falls, Idaho, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring quality products, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide excellent...


  • Idaho Falls, Idaho, United States Melaleuca Full time

    Customer Service RepresentativeAt Melaleuca, we're dedicated to enhancing the lives of our customers and team members. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences.Key Responsibilities:Answer customer calls in a professional and courteous manner, ensuring a delightful experience.Analyze...


  • Idaho Falls, Idaho, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers, ensuring their needs are met...


  • Idaho Falls, Idaho, United States Domino's Pizza LLC Full time

    Unlock Your Potential at Domino's Pizza LLCAre you bursting with energy and looking for a challenge? Do you want to learn new skills and be part of a dynamic team? Look no further! As a Customer Service Representative at Domino's Pizza LLC, you'll be responsible for delivering exceptional customer experiences, working collaboratively with colleagues, and...


  • Idaho Falls, Idaho, United States Domino's Pizza LLC Full time

    Job Opportunity at Domino's Pizza LLCWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest quality products and services.Key Responsibilities:Provide...


  • Idaho Falls, Idaho, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and...


  • Idaho Falls, Idaho, United States Frontier Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Frontier Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, chat, and video.Key ResponsibilitiesMember Support:...


  • Idaho Falls, Idaho, United States Melaleuca Full time

    Company Overview: Melaleuca is a leading Health and Wellness company that manufactures and distributes nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products directly to consumers through a full-service catalog and Internet shopping system.Job Summary: We are seeking a highly skilled and bilingual Customer Service...


  • Idaho Falls, Idaho, United States Frontier Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at Frontier Credit Union. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, chat, and video.Key ResponsibilitiesMember Service:...


  • Idaho Falls, Idaho, United States Sam's Club Full time

    Job Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be responsible for providing top-notch customer service, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional customer...


  • Idaho Falls, Idaho, United States Sam's Club Full time

    Job Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional...


  • Idaho Falls, Idaho, United States Penske Truck Leasing Co., L.P. Full time

    About the Role:We are seeking a highly motivated and detail-oriented Customer Service Representative Fueler/Washer to join our team at Penske Truck Leasing Co., L.P. As a key member of our operations team, you will be responsible for ensuring that our customers' vehicles are fueled, cleaned, and safe for the road.Main Responsibilities:Greet our customers and...


  • Idaho Falls, Idaho, United States Walgreens Full time

    Customer Service Associate at WalgreensAs a valued member of our team, you will have the opportunity to model and deliver a distinctive and delightful customer experience. Your primary responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and...


  • Idaho Falls, Idaho, United States Best Buy Full time

    Key Responsibilities:As a Sales Associate at Best Buy, you will be responsible for greeting and engaging with customers in a warm and friendly manner. You will use your acquired skills and knowledge to recommend products and services that meet customers' current and future needs. Additionally, you will assist customers with their sales orders, returns, and...


  • Idaho Falls, Idaho, United States SkyWest Airlines Full time

    Job Title: Customer Service AgentAt SkyWest Airlines, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our front-line service team, you will be responsible for providing exceptional service to our passengers, ensuring their travel experience is smooth and enjoyable.Key...


  • Idaho Falls, Idaho, United States SkyWest Airlines Full time

    As a Customer Service Agent at SkyWest Airlines, you will provide exceptional front-line service to our passengers. Your responsibilities will include greeting passengers, issuing tickets, assigning seats, checking baggage, boarding flights, and assisting customers who arrive without their luggage. You will also be responsible for re-booking passengers who...


  • Idaho Falls, Idaho, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by:Acting as the face and voice of Wingstop to all guestsProviding authentic, positive, and genuine interactionsInteracting with guests by greeting them, answering the phone, taking and delivering ordersKey...