Senior Solution Success Manager

4 weeks ago


Grand Rapids, Minnesota, United States Flexera Full time
Job Title: Senior Solution Success Manager

Flexera is seeking a highly skilled Senior Solution Success Manager to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.

Key Responsibilities:
  • Develop and execute account plans to drive customer success and growth
  • Build and maintain strong relationships with key stakeholders, including C-level executives and technical decision-makers
  • Identify and capitalize on opportunities for upsell and cross-sell
  • Lead cross-functional projects to drive business outcomes and improve customer satisfaction
  • Collaborate with internal teams to ensure seamless delivery of solutions and services
Requirements:
  • Proven track record of success in customer success and account management
  • Strong industry expertise and knowledge of software asset management and customer success
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong analytical and problem-solving skills
What We Offer:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Flexera is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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