Service Desk Associate

4 days ago


Lawrence, Massachusetts, United States Family Dollar Full time

Join our dynamic team at Family Dollar and become a key player in delivering exceptional customer service As a Customer Service Representative, you will be responsible for creating a positive shopping experience for every customer who walks through our doors.

About Us

Family Dollar is a leading discount variety retailer offering a wide range of products at affordable prices. We are dedicated to providing excellent customer service and creating a welcoming shopping environment for all customers.

Estimated Salary

We offer an estimated salary of $38,000 - $58,000 per year, depending on experience. This competitive salary reflects our commitment to attracting and retaining top talent in the industry.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Greet customers and assist them with the selection of merchandise, answering questions and making recommendations as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
Requirements

To succeed in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced retail environment.
What We Offer

As a valued member of our team, you will enjoy:

  • Competitive pay and benefits package.
  • Ongoing training and development opportunities.
  • The satisfaction of working for a respected and community-focused organization.


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