Automotive Service Consultant
4 days ago
**Overview of the Position:**
We are currently seeking an exceptional Service Advisor to join our dynamic team at Laird Noller Auto Group.
Job Description:
As a Service Advisor, you will play a crucial role in ensuring that our customers receive top-notch service and attention to detail. Your primary responsibilities will include greeting customers, scheduling service appointments, documenting customer vehicle concerns, and communicating with technicians to ensure seamless operations.
Responsibilities:
- Provide exceptional customer service, addressing their concerns and needs in a timely and professional manner.
- Create detailed repair orders, clearly outlining the necessary repairs and associated costs.
- Estimate the time and cost required for repairs, presenting these to customers in a clear and concise manner.
- Cultivate sales opportunities by offering relevant parts and services to customers.
- Maintain a strong focus on customer satisfaction, striving to achieve 5-star ratings through outstanding service and communication.
Benefits Package:
- Retirement Plan with 401(k) matching
- Paid Time Off (PTO)
- Health Insurance (Medical, Dental, Vision)
- Life Insurance
- Employee Discount on services and products
- Professional Development Assistance to support career growth
- Referral Program for earning bonuses
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
About Our Company:
- Laird Noller Auto Group prioritizes a supportive and employee-focused environment, fostering a positive culture that promotes growth and development.
- The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.
This position offers an attractive salary range of $50,000 - $80,000 annually, plus commission, making it an exciting opportunity for those seeking a challenging and rewarding role.
**Requirements:
- 1 year of relevant Service Advisor experience is required.
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