Host - Red Rooster Overtown

4 weeks ago

Miami, Florida, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time
Job Description

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a pleasant dining experience.
  • Answer phone calls in a timely manner, addressing guest inquiries and concerns.
  • Seat guests at clean, available tables, ensuring a welcoming atmosphere.
  • Adhere to seating guidelines to ensure fair distribution among servers.
  • Greet guests warmly, providing superior customer service and a positive first impression.
  • Assist servers with taking orders and ensuring guest needs are met.
  • Monitor dining areas for seating availability, service quality, and guest safety.
  • Support servers as needed, maintaining a team-oriented approach.
  • Thank guests upon departure, inviting them to return and wishing them a fond farewell.
  • Manage reservations, utilizing OpenTable to ensure seamless guest experiences.
  • Develop a working knowledge of menu and beverage offerings, effectively communicating with culinary staff.
  • Perform opening and closing duties, maintaining a clean and organized work environment.
  • Contribute to a positive, outgoing team culture during service.
  • Emphasize safety awareness, promoting the well-being of oneself, colleagues, and guests.
  • Adhere to company policies and procedures, upholding the standards of Marcus Samuelsson Restaurant Group.
  • Perform other duties as assigned by management, demonstrating flexibility and adaptability.

Requirements:

  • Prior experience as a host or in a front-of-house role in a high-volume restaurant setting.
  • Excellent customer service, cash handling, service recovery, and problem-solving skills.
  • Strong written and verbal communication skills, with proficiency in computer systems.
  • Ability to work in a fast-paced environment, managing guest needs and expectations.
  • Capacity to work collaboratively with colleagues throughout the restaurant.
  • Passion for hospitality and a love of the food and beverage industry.
  • Flexibility to work a varied schedule.
  • Ability to lift, carry, push, pull, and place objects weighing up to 25 pounds, with frequent bending, reaching, and twisting.

Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer, committed to treating all applicants fairly and without bias.

This job description may be subject to change at any time, as determined by the employer.

  • Dishwasher - Red Rooster Overtown

    4 weeks ago

    Miami, Florida, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

    Job DescriptionAs a key member of our kitchen team, the Dishwasher will play a vital role in ensuring the cleanliness and organization of our kitchen facilities. This includes washing and sanitizing all cookware, utensils, and equipment, as well as maintaining a clean and safe working environment.Responsibilities:Ensure all equipment and food required for...

  • Coordinador de Adquisiciones de Contenido

    4 weeks ago

    Miami, Florida, United States Univision Communications Inc Full time

    El Coordinador de Adquisiciones de Contenido tendrá la oportunidad de aprender las necesidades de programación de la red, gestionar derechos multipantalla, incluyendo streaming, apoyar diversos proyectos de investigación y mantener las operaciones diarias de adquisiciones de contenido para la programación lineal y streaming.Es importante maximizar las...

  • Host Red Rooster Overtown

    4 weeks ago

    Miami, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

    Key Responsibilities: To provide courteous, prompt service to our guests Answer incoming phone calls within a timely manner Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Adhere to seating guidelines to ensure equitable distribution amongst servers Greet guests when entering the restaurant with...

  • Dishwasher Red Rooster Overtown

    2 weeks ago

    Miami, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

    Key Responsibilities: To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production in areas in accordance with our standards. Ensures appropriate dish area presentation; how to set up, how to clean, chemicals and temperature setting of dish...

  • Host

    3 weeks ago

    Miami, United States Red Lobster Full time

    Red Lobster - 11550 SW 88th Street [Restaurant Associate / Greeter] As a Host at Red Lobster, you'll be responsible for: Welcoming every guest with a smile; Accurately quoting wait times and managing reservations; Catering to guests by providing special experiences; Escorting guests to their table and providing a seamless experience; Providing a warm...

  • Host

    7 days ago

    Miami, United States Red Lobster Full time

    Red Lobster - 1695 NW 87th Avenue [Restaurant Associate / Greeter] As a Host at Red Lobster, you'll be responsible for: Welcoming every guest with a smile; Accurately quoting wait times and managing reservations; Catering to guests by providing special experiences; Escorting guests to their table and providing a seamless experience; Providing a warm farewell...

  • Cecconi's Host

    3 weeks ago

    Miami Beach, United States Soho House & Co. Full time

    The role... At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills...