Radiology Patient Service Coordinator

5 days ago


Rosedale, Maryland, United States Advanced Radiology Services Full time
Job Title: Patient Service Representative

About the Role:

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Advanced Radiology Services. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities:

  • Greet and register patients in a friendly and professional manner.
  • Obtain and verify patient information, collect signatures, and ensure accuracy of necessary documentation.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes as needed.
  • Provide patients with orientation for preparatory and safety protocols, and offer directions to facilities if necessary.
  • Coordinate with back-office staff to ensure timely and effective care of patients.

Requirements:

  • High School Diploma or equivalent.
  • Intermediate to advanced computer skills.
  • Strong multitasking and communication skills.
  • Experience providing exceptional customer service.
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

What We Offer:

A competitive hourly rate of $18.00 - $22.17, flexibility in scheduling, and the opportunity to work in a dynamic and team-focused environment.



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