Radiology Patient Service Coordinator
5 days ago
About the Role:
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Advanced Radiology Services. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.
Key Responsibilities:
- Greet and register patients in a friendly and professional manner.
- Obtain and verify patient information, collect signatures, and ensure accuracy of necessary documentation.
- Collect and log co-pays and fees.
- Answer and transfer incoming phone calls.
- Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes as needed.
- Provide patients with orientation for preparatory and safety protocols, and offer directions to facilities if necessary.
- Coordinate with back-office staff to ensure timely and effective care of patients.
Requirements:
- High School Diploma or equivalent.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
What We Offer:
A competitive hourly rate of $18.00 - $22.17, flexibility in scheduling, and the opportunity to work in a dynamic and team-focused environment.
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