Patient Service Coordinator

3 days ago


Rosedale, Maryland, United States RadNet Full time
Job Overview

At RadNet, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a seamless and positive experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their needs and concerns in a friendly and professional manner.
  • Register patients, obtain or verify insurance and patient information, and collect signatures as necessary.
  • Collect and log co-pays and fees, and answer/transfer incoming phone calls.
  • Schedule, reschedule, or cancel appointments, and confirm patient information.
  • Provide patients with orientation and directions as needed, and coordinate with back-office staff for timely care.
Requirements
  • High School Diploma or equivalent required.
  • Intermediate to advanced computer skills and experience providing exceptional customer service.
  • Strong multitasking and communication skills, with the ability to remain professional in all situations.
  • Medical terminology knowledge and recent medical/radiology office experience preferred.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.



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