Customer Experience Delivery Specialist

2 months ago


Natick, Massachusetts, United States Carvana Full time
Carvana is seeking Customer Service Delivery Advocates with at least 2 years of experience in customer interaction. As a leading used car retailer in the U.S., Carvana is dedicated to enhancing customer satisfaction and transforming the vehicle purchasing experience. If you are motivated, enthusiastic, and possess a strong work ethic, this role may be ideal for you.
  • Hourly wage: $22.00
  • Opportunity for pay increases based on individual performance
  • Represent the Carvana brand through various tasks, including vehicle delivery and operating Vending Machines
  • Comprehensive benefits package, including health, dental, vision, and 401k matching
  • Responsibilities include delivering cars, loading and unloading vehicles, completing necessary documentation, and maintaining a safe driving record
  • Physical demands include prolonged standing, lifting heavy objects, and safe driving practices
About Carvana:

At Carvana, customer satisfaction is our top priority. Our Market Operations team collaborates to deliver exceptional customer experiences while upholding our brand values. If you share our vision and are ready to represent our brand with integrity, we encourage you to consider this opportunity.

Requirements:

- Minimum of 2 years in a customer-facing role
- Capability to handle physically demanding tasks
- Proficiency in reading, writing, speaking, and understanding English
- Valid driver's license with a clean driving history

All candidates must successfully complete a drug screening and obtain a DOT Medical Card. A background check is mandatory. This position does not provide visa sponsorship. Candidates must be at least 21 years of age.

Carvana is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace.

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