Benefits Department Support Associate

3 weeks ago


New Castle, Indiana, United States McGowan Insurance Group Full time
About the Opportunity

We are excited to offer a challenging and rewarding opportunity as a Group Benefits Account Coordinator at McGowan Insurance Group. In this role, you will have the chance to develop your skills in benefits administration, client service, and project management.

As a key member of our benefits department, you will work closely with producers, account managers, and other team members to ensure seamless execution of client renewals, proposals, and other projects. You will also be responsible for managing day-to-day account activities, maintaining accurate records, and providing exceptional client service.

Key Responsibilities:

  • Manage day-to-day account activities, including eligibility, benefits administration, and client inquiries.
  • Maintain accurate records within our agency management system, BenefitPoint.
  • Prepare compliance notices, documents, and other materials as required.
  • Support client renewal projects, proposals, and other related activities.
  • Provide exceptional client service through prompt response to inquiries and needs assessment.

Requirements:

  • Indiana Life & Health Insurance License required.
  • TWO YEAR ASSOCIATE COLLEGE DEGREE REQUIRED; FOUR-YEAR COLLEGE DEGREE PREFERRED.
  • EXTENSIVE KNOWLEDGE OF ALL LINES OF GROUP BENEFITS INSURANCE.
  • THOROUGH KNOWLEDGE OF BROKERAGE OPERATIONS, INCLUDING CLAIMS HANDLING, PROCEDURES, AND APPLICABLE INSURANCE LAWS/CODES.
  • EXPERIENCE OPERATING IN AN ELECTRONIC ENVIRONMENT USING MICROSOFT 365 APPLICATIONS, DOCUMENT MANAGEMENT SOFTWARE, CARRIER PROPRIETARY SYSTEMS, AND PHONE SYSTEMS.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

Benefits:

  • Competitive salary.
  • Health insurance plans (PPO, HSA, copay options).
  • Dental insurance.
  • Vision insurance.
  • Company-paid disability insurance.
  • Supplemental insurance, including critical illness, accident, legal, and pet insurance.
  • 401(k) with safe harbor match.
  • Paid time off.
  • Paid holidays.


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