Wheelchair Service Representative

3 days ago


KailuaKona, Hawaii, United States G2 Secure Staff Full time
Job Summary

We are seeking a Wheelchair Service Representative to join our team at Kona Airport (KOA). As a key member of our operations team, you will be responsible for providing exceptional customer service to wheelchair passengers. This role requires strong communication skills, the ability to work in a fast-paced environment, and a commitment to ensuring the safety and well-being of our passengers.

Key Responsibilities
  • Meet inbound and outbound flights to provide wheelchair services
  • Assist passengers with sitting in aisle chairs at gates
  • Provide exceptional customer service at all times
  • Actively participate in our Safety Management System
  • Ensure all wheelchairs are accounted for at the end of each shift
Requirements
  • Must be 18 years or older
  • Must be able to walk, stand, bend, and lift for extended periods
  • Must submit to and pass a drug screen and background check
  • Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable)
  • All applicants must consent to and pass a drug test as part of a conditional job offer
  • Must have a reliable mode of communication and transportation
Why Join Us?

The estimated salary for this role is $16.00 per hour + tips. In addition to a competitive hourly rate, we offer a range of benefits, including:

  • Preventive healthcare options
  • PTO paid time off benefits
  • Company-matched 401(k) options
  • Employee discount program
  • Employee assistance program


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