Customer Service Representative
4 weeks ago
Clovis NM - W 7th St
JOB SUMMARY
Caliber Collision has an immediate opening for a Customer Service Representative to perform all-purpose duties, which may include greeting and providing exceptional customer service to internal and external customers, monitoring work volume scheduled for the center and recommending load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:
- [Enter Hourly Rate] per hour EX: $15-$17 per hour
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay - Paid weekly and eligible for overtime
- Paid Vacation & Holidays - Begin accruing day 1
- Career growth opportunities - We promote from within
- A career for life - You'll gain hands-on experience within a production shop
- 1+ years of experience within a customer-facing environment
- Effective verbal and written communication skills
- Ability to navigate multiple software systems, i.e., Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
- Ability to work in a collaborative environment
By joining Caliber, you can help us Restore the Rhythm of our Customers' Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Caliber is an Equal Opportunity Employer
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