Retail Sales Associate
1 month ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment by adhering to all cleaning and recovery standards.
- Process customer purchases and returns accurately and efficiently, while providing a positive shopping experience.
- Promote credit and loyalty programs to customers, and maintain up-to-date knowledge of all store promotions and events.
- Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
- Excellent customer service skills and ability to work in a fast-paced environment.
- Ability to work a flexible schedule to support business needs, including evenings and weekends.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail customer service experience preferred.
Marshalls offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for additional benefits, including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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