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Store Manager
2 months ago
Job Summary:
The Store Director is a key leadership position responsible for overseeing all aspects of the store, including staffing, sales, merchandising, operations, and customer satisfaction. This role requires a strong leader who can drive sales and store performance, manage a team of associates, and ensure the overall financial performance of the store.
Responsibilities:
- Drive Sales and Store Performance:
- Lead by example and promote a positive work culture.
- Develop and maintain a highly productive and diverse team of managers and associates.
- Oversee all sales-related initiatives, including sales targets, financing targets, and customer satisfaction.
- Manage the Operations Manager to ensure all operations meet standards and expectations.
- Ensure execution of all Retail Non-Negotiable Standards.
- Manage the overall customer experience, including in-store experience, online customer reviews, and customer complaints.
- Managerial:
- Hire and maintain a productive sales force and work with the Operations Manager to ensure the store is staffed to standard.
- Manage all in-store Human Resources processes, including staffing, training, and reporting performance issues.
- Administrative:
- Enforce and adhere to scheduling policies.
- Ensure store presentation standards and brand standards are maintained.
- Provide a safe working environment for associates and customers.
- Ensure the store operates in full compliance with applicable laws and regulations.
- Manage receiving paperwork and inventory documentation.
- Manage opening and closing procedures, including cash deposits.
- Manage all other store operations, pricing, and inventory management processes.
Qualifications:
- High School Diploma or Equivalent required, bachelor's degree preferred.
- Years of related experience or previous sales associate experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Must be able to lift at least 50 pounds.
Preferred Skills:
- Strong leadership, coaching, and associate development skills.
- Excellent customer service and communication skills.
- Persuasion, negotiation, and closing skills.
- Computer literacy, with Excel/Word/Handheld Unit experience preferred.
- Strong drive for results and a proactive style of leadership.
- Ability to manage multiple priorities simultaneously.
- Knowledge of retail business and store operations.
Compensation:
The starting pay for this role is $60,000-$80,000 per year.
Equal Opportunity Employer:
American Freight is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression, sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws.
