Operations Coordinator
1 week ago
We are seeking a highly motivated and detail-oriented Operations Coordinator to join our team at CCMC. As a key member of our community management team, you will play a vital role in ensuring the smooth operation of our communities.
About the Role:
- Assist the Community Manager in daily business and operations to maintain the management direction of the community association.
- Oversee related service contractors and vendors, interact with community residents and volunteers.
- Issue amenity access cards and manage access system programming.
- Track leased units within the community.
- Maintain all association records as required by the governing documents, federal and state law, and CCMC protocol.
- Work with the Community Manager to ensure proper documentation of contracts, invoices, and other expenses.
- Oversee daily office functions, answering phone, email, and assisting with walk-in guests, ensuring that the needs and requests of the residents are dealt with in a timely and professional manner.
- Assist the Community Manager with meeting preparation and administration of the annual operating and reserve budgets.
- Assist in new owner orientations and training of Board(s) and committee members.
- Provide outstanding guest assistance.
- Ensure scheduled rentals are ready prior to events.
- Provide an event checklist and review with the homeowner (event host) to ensure all aspects are addressed.
- Other duties as assigned.
Requirements:
- Two years of proven career advancement in a professional business environment.
- Associate's or Bachelor's degree or equivalent experience.
- Attention to detail and a customer-focused attitude.
- Ability to multi-task on a variety of levels with the utmost of focus and professionalism.
- Knowledge of community association management principles, procedures, and standards.
- Have a valid driver's license and current vehicle liability insurance.
- Prefer two years of community management experience.
What We Offer:
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- Wellness program.
- Flexible Spending Accounts.
- Company-matching 401k contributions.
- Paid vacation, holiday, and volunteer time.
- Company-paid Short-term Disability.
- Optional Long-term Disability.
- Employee assistance program.
- Optional Pet Insurance.
- Professional education assistance.
- A service-oriented team who is dedicated to your success.
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