Patient Access Representative

12 hours ago


Providence, Rhode Island, United States Brown University Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Brown University Health. As a key member of our patient registration team, you will be responsible for ensuring accurate and timely patient registrations in the Emergency Department.

Key Responsibilities
  • Coordinate the work of Patient Registration Representatives through scheduling, monitoring, and assisting to ensure accurate and timely patient registrations.
  • Prepare monthly statistical reports and coordinate various projects as needed.
  • Orient new admitting department employees to the computer system and selected shift procedures.
  • Act as a resource in the absence of the Patient Registration Supervisor as needed.
  • Participate in the performance and review of QC and maintenance records, providing recommendations as needed.
  • Participate in the writing of laboratory procedures.
Requirements
  • Demonstrated leadership skills to effectively coordinate activities with staff, able to prioritize and assign work to ensure timely completion.
  • High school graduate or equivalent.
  • Knowledge of medical terminology, third-party insurance information, and standard office computer applications.
  • Minimum of two years prior experience in patient registration or third-party billing in an automated medical billing environment.
  • Excellent customer relations and organizational skills, knowledge of third-party insurance requirements, and experience with computer systems and cash collections.
  • Ability to lift up to ten pounds.
Work Environment

This is a full-time position with a shift schedule. The successful candidate will be required to sit for long periods of time at a workstation, requiring the continuous use of a computer and telephone. May have to do moderate walking depending on the location of the assignment.

Equal Opportunity Employer

Brown University Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity, or expression, disability, protected veteran, or marital status.



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