Service Excellence Specialist

4 days ago


SaintQuentinlaChabanne, Nouvelle-Aquitaine, United States Mango Salon Full time
Job Summary
Mango Salon is seeking a highly motivated and detail-oriented Service Excellence Specialist to join our team. In this role, you will be responsible for ensuring that every guest receives exceptional service and that our salon operates efficiently and effectively.

Salary: $45,000 - $60,000 per year

About the Role:
This role involves working closely with our guests to understand their needs and preferences, and then using your knowledge of our services and products to create personalized recommendations. You will also be responsible for handling customer inquiries, resolving issues, and maintaining a clean and organized workspace.

Requirements:
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You will also need to have a strong understanding of our products and services, as well as the ability to stay up-to-date with industry trends and developments.

Benefits:
Mango Salon offers a comprehensive benefits package, including competitive pay, profit sharing retirement plan, comprehensive benefits package (medical, dental, vision, and more), paid time off, community involvement, and discounts on services and products.

About Us:
Mango Salon is committed to providing exceptional, professional hair service to every guest, every time. We have been recognized as one of the top 200 salons in the country by Salon Today and have received numerous awards for our compensation and benefits program, company culture, and generosity.

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