Customer Service Representative

3 weeks ago


Muskegon, Michigan, United States GPM Investments Full time

Overview

As a Customer Service Representative at GPM Investments, you will be the face of our company, providing top-notch service to our diverse customer base during the busy midday and evening hours. This role is perfect for those who thrive in a fast-paced environment and enjoy being part of a dynamic team.

Key Responsibilities

  • Provide exceptional customer service, ensuring every customer leaves happier than when they arrived.
  • Manage the store's appearance and stock during peak hours, maintaining a clean and organized environment.
  • Handle a high volume of transactions with efficiency and a friendly attitude.
  • Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements

  • Must be 18 years of age or older (21 in some states).
  • Availability to work weekends and holidays.
  • Ability to read, write, speak, and understand English effectively.
  • Basic math skills required.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must pass a pre-employment drug screen and be subject to a criminal history background check.

Benefits

GPM Investments offers a competitive pay rate of $10.33/hour, flexible scheduling, paid time off, and a 401(k) program with a generous 6% match. We believe in promoting from within and supporting your career goals.



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