Customer Service Representative
3 weeks ago
Overview
As a Customer Service Representative at GPM Investments, you will be the face of our company, providing top-notch service to our diverse customer base during the busy midday and evening hours. This role is perfect for those who thrive in a fast-paced environment and enjoy being part of a dynamic team.
Key Responsibilities
- Provide exceptional customer service, ensuring every customer leaves happier than when they arrived.
- Manage the store's appearance and stock during peak hours, maintaining a clean and organized environment.
- Handle a high volume of transactions with efficiency and a friendly attitude.
- Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
- Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
- Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
- Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
Requirements
- Must be 18 years of age or older (21 in some states).
- Availability to work weekends and holidays.
- Ability to read, write, speak, and understand English effectively.
- Basic math skills required.
- Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Must pass a pre-employment drug screen and be subject to a criminal history background check.
Benefits
GPM Investments offers a competitive pay rate of $10.33/hour, flexible scheduling, paid time off, and a 401(k) program with a generous 6% match. We believe in promoting from within and supporting your career goals.
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