Customer Service Coordinator
4 days ago
Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Coordinator to join our team at MI Health Quotes.
Job Summary:
- We are looking for a highly organized and detail-oriented individual to manage the submission process of new applications.
- You will be responsible for creating client profiles, submitting information to providers, and ensuring timely completion of tasks.
About You:
- Prior experience in customer service or a related field is required.
- Excellent communication and problem-solving skills are essential.
- Able to work independently with minimal supervision.
What We Offer:
- A competitive salary range of $40,000 - $55,000 per year.
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
Responsibilities:
- Answer inbound calls and respond to client inquiries.
- Assist clients with questions regarding their accounts.
- Complete client profile creation and submit information to providers.
- Accurately collect and input client information into our database.
- Fulfill all company forms according to policies.
- Perform monthly account checks and update our database accordingly.
- Provide client tax forms upon request.
- Offer other related documents as requested by clients.
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