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Restaurant Operations Manager

2 months ago

Meridian, Mississippi, United States Firehouse Subs Full time
Firehouse Subs Shift Lead Job Description

We are seeking a highly motivated and customer-focused Shift Lead to join our team at Firehouse Subs. As a Shift Lead, you will play a critical role in ensuring exceptional customer experiences and upholding our high standards of quality and service.

Key Responsibilities:

  • Lead by example and embody the servant leader mentality to foster a positive and productive work environment.
  • Assist the Assistant and General Managers in executing store operations during scheduled shifts, ensuring seamless execution of daily systems and procedures.
  • Deploy team members and delegate tasks effectively to achieve 100% integrity in all aspects of store operations.
  • Deliver exceptional customer experiences by ensuring customer product and service standards are met.
  • Execute quality store operations, including cleaning, small wares, and merchandise management.
  • Operate food preparation machinery, cash registers, and handle cash transactions with accuracy and attention to detail.

Requirements:

  • Computer skills, including Microsoft software and register skills.
  • Ability to stand, bend, and reach throughout assigned shifts.
  • Ability to work in a fast-paced environment and adapt to changing situations.

About Firehouse Subs:

Firehouse Subs is a U.S.-based, fast-casual restaurant chain founded in 1994 in Jacksonville, Florida. We have over 1,180 locations in 46 states, Puerto Rico, Canada, and non-traditional locations. Our mission is to serve high-quality food in a clean, welcoming environment, while making a positive impact in our communities.