Field Service Engineer

3 weeks ago


Cincinnati, Ohio, United States BD (Becton, Dickinson and Company) Full time

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team at BD (Becton, Dickinson and Company). As a Field Service Engineer, you will be responsible for installing and servicing medical devices at customer sites, troubleshooting complex systems, and providing exceptional customer service.

Key Responsibilities:

  • Install and service medical devices with minimal direct supervision
  • Troubleshoot complex systems containing lasers, optical pathways, fluidic systems, pneumatic systems, electronic systems, and PCs
  • Provide follow-up service to customers and ensure satisfaction
  • Maintain accurate records of service documentation and inventory
  • Display maturity and judgment in time management and expense control
  • Report quality control and technical problems to the Service Center and System Support Engineering Manager

Requirements:

  • Minimum of 3 years' experience troubleshooting medical devices or components
  • Valid driver's license and ability to travel 50% or more
  • Ability to lift 50 pounds
  • Flow cytometry experience and prior Field Service Engineer experience are a plus

Why Work at BD?

At BD, we value our associates' opinions and contributions, and we encourage them to bring their authentic selves to work. We offer a competitive package of compensation and benefits programs, and we demonstrate our commitment to investing in our associates' well-being and development.



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