Customer Service Associate

2 days ago


Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time
Job Overview

Once Upon a Child offers customers a unique shopping experience, allowing them to buy and sell gently used kids' items. As a Customer Service Associate, you will play a vital role in providing exceptional customer service, processing sales and returns, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Process sales and returns efficiently, maintaining accurate records and handling customer inquiries
  • Assist with visual merchandising, maintaining a visually appealing store display
  • Communicate effectively with customers, colleagues, and management, ensuring seamless store operations
  • Perform other tasks as assigned by management, supporting the overall success of the store
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Basic math skills, with the ability to accurately process sales and handle customer transactions
  • Ability to work independently, with minimal supervision, and as part of a team
  • Flexibility to work a variety of shifts, including days, evenings, and weekends
  • Ability to lift up to 25 pounds, with frequent bending and standing
Benefits
  • Competitive hourly rate, with opportunities for advancement
  • Flexible scheduling, with opportunities for overtime
  • Discounts on store merchandise, with opportunities to purchase items at a reduced rate
  • Opportunities for professional development, with training and support for career growth


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