Customer Service Associate

1 week ago


Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Once Upon a Child - Brighton, MI. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales and returns, and maintaining a positive store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Process sales and returns efficiently, maintaining accurate records and handling customer inquiries
  • Assist customers with finding products, answering questions, and resolving issues
  • Tag and merchandise products, maintaining a visually appealing store display
  • Communicate the buy process to customers, explaining our store's policies and procedures
  • Work effectively in a fast-paced environment, meeting sales and customer service goals
  • Collaborate with colleagues to achieve team objectives, promoting a positive and supportive work environment
Requirements
  • Excellent customer service and communication skills
  • Basic math skills and accuracy in processing sales and returns
  • Ability to work independently and as part of a team
  • Flexibility with work schedules, including weekends and holidays
  • Ability to effectively communicate with customers and colleagues
What We Offer

We offer a competitive hourly rate of $14.00, flexible scheduling, and a 30% discount on store purchases. As a valued member of our team, you will also have the opportunity to work at a fast-paced and dynamic retail environment, with opportunities for growth and development.

Apply today to join our team and become a part of the Once Upon a Child - Brighton, MI family



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