Service Consultant

1 month ago


Fort Myers, Florida, United States Victory Layne Chevrolet Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Victory Layne Chevrolet. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Greeting and Communication
    • Welcoming customers and listening to their needs
    • Obtaining and verifying customer and vehicle information
  • Service Recommendations
    • Determining and recommending maintenance based on age, mileage, and vehicle history
    • Preparing accurate estimates of cost for labor and parts
  • Customer Support
    • Monitoring the progress of each vehicle and updating customers frequently
    • Verifying final invoices and explaining completed work and charges to customers
Requirements
  • Experience and Skills
    • Proven record of achieving exceptional customer satisfaction
    • Past experience as a service advisor, assistant lane manager, or service consultant
  • Personal Qualities
    • Very energetic personality
    • Personal and professional integrity
What We Offer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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