Training and Research Consultant

1 week ago


Fort Myers, Florida, United States State of Florida Full time
Job Summary

This is a Training and Research Consultant position in the General Tax Administration Program (GTA), Communications Process, Program Training Team.

The incumbent conducts and analyzes research to evaluate, create, and revise instructional materials and identifies training needs and process improvements.

The incumbent also coordinates and consults with supervisors and business process owners to determine training needs that align with GTA's strategic focus of maximizing performance and efficiencies and coordinates and conducts training classes, sessions, and workshops in a variety of formats (e.g., computer-based, instructor-led, and hybrid).

Responsibilities
  • Conduct and analyze research to evaluate, create, and revise instructional materials
  • Identify training needs and process improvements
  • Coordinate and consult with supervisors and business process owners to determine training needs
  • Coordinate and conduct training classes, sessions, and workshops
Requirements

Currently employed with the Florida Department of Revenue.

Four years of experience evaluating, analyzing, or interpreting reemployment tax laws or policies.

Experience using Microsoft Word, Excel, and PowerPoint.

Substitutions
  • Four years of experience providing technical assistance for reemployment tax to GTA employees by researching complex tax issues and compliance procedures.
  • An associate's degree or higher in Instructional Systems/Instructional Design or another related field can substitute for two years of experience evaluating, analyzing, or interpreting reemployment tax law or policies.
  • A Human Performance Technology or Instructional Design Certificate can substitute for one year of experience evaluating, analyzing, or interpreting reemployment tax law or policies.
Preferences
  • Two years of experience coordinating and conducting training classes or sessions for reemployment tax.
  • Two years of experience writing and designing training courses for adult workplace learners for delivery in classrooms, online, webinars, or other channels and platforms.
  • Two years of experience planning and managing instructional design or communication projects; or developing, implementing, and analyzing evaluations of training effectiveness.
  • Two years of experience developing eLearning with design software such as Articulate 3/360 or Captivate.
  • Experience utilizing the System for Unified Taxation (SUNTAX).
Special Notes

This position will be located in the service center of the selected candidate.

This position requires travel. In addition, occasional overnight travel may be necessary for training purposes. Travel costs will be reimbursed according to agency policy.

This position may require overtime which may include weekends.

Benefits

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

Screening Disclaimer

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

Skills Verification Test or Online Skills Assessment

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

Candidate Pool

Future vacancies may be filled from this advertisement for a period of up to six months.

Criminal Background Checks

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

Reminder

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section, F.S., Drug-Free Workplace Act.

Veterans'

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.



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