Guest Experience Professional
6 days ago
This is an exciting opportunity to join the Hard Rock International (USA), Inc. team as a Guest Experience Professional In this role, you will play a crucial part in delivering unforgettable experiences for our guests, handling their requests, and resolving any issues that may arise.
Main Responsibilities
The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate a strong commitment to providing exceptional customer service.
- Answering phone calls and responding to guest inquiries in a timely and professional manner.
- Assisting guests with room selection, check-in, and check-out processes.
- Providing information about hotel facilities, services, and local attractions.
- Maintaining accurate records of guest interactions and transactions.
Salary: $48,000 - $58,000 per year, depending on experience and qualifications.
Prior experience in the Gaming industry is strongly preferred, but not mandatory. A valid driver's license is also required.
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Host and Guest Experience Coordinator
1 week ago
Wheatland, California, United States Hard Rock International Full timeJob Title: Host and Guest Experience CoordinatorEstimated Salary: $65,000 - $85,000 per yearThis is an exciting opportunity to join Hard Rock International as a Host and Guest Experience Coordinator. As a key member of our team, you will be responsible for developing and coordinating programs to attract and host mid- to high-limit players, ensuring guest...
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Guest Service Ambassador
4 weeks ago
Wheatland, California, United States AEG Full timeExceptional Guest ServiceThe Server position at AEG offers an exceptional opportunity to provide outstanding guest service in a fast-paced, team-oriented environment.About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Server. In this role, you will be responsible for providing exceptional guest service while working...
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Hard Rock Casino Gaming Professional
7 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeAre you an expert in creating memorable gaming experiences? Do you possess exceptional interpersonal skills and a passion for customer satisfaction? As a Hard Rock Casino Gaming Professional, you will have the opportunity to deal games with confidence, while fostering strong relationships with guests and colleagues alike.Key Responsibilities:Manage game...
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Restaurant Service Professional
7 days ago
Wheatland, California, United States Hard Rock Hotel & Casino Sacramento Full timeAbout the RoleWe are looking for a highly motivated and organized Restaurant Service Professional to work in our fast-paced cafe environment. Your primary responsibility will be to ensure that our guests receive prompt and courteous service, while maintaining a clean and welcoming atmosphere.
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Dishroom Attendant
3 weeks ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeJob Title: Dishroom Attendant - Cleaning and Maintenance ProfessionalEstimated Salary: $45,000 - $60,000 per yearCompany OverviewHard Rock International (USA), Inc. is a leading hospitality company known for its exceptional service and commitment to excellence. Our team of dedicated professionals works tirelessly to ensure that every guest has an...
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Learning Experience Coordinator
4 weeks ago
Wheatland, California, United States Wheatland School District Full timeAt Wheatland School District, we are seeking a dedicated and passionate individual to join our team as a Learning Experience Coordinator. This role is perfect for someone who enjoys working with students and wants to make a positive impact on their lives.About the RoleThis position involves providing engaging learning activities that cater to students'...
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Hospitality Representative
6 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeJob Title: Hospitality RepresentativeWe are seeking a highly skilled and experienced Hospitality Representative to join our team at Hard Rock International (USA), Inc.! As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, handling reservations, and maintaining accurate records.Main Job...
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Customer Service Associate
4 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeJob OverviewThe Customer Service Agent role is a key position within Hard Rock International (USA), Inc., responsible for delivering exceptional guest experiences. As a vital member of our team, you will be the primary point of contact for guests, handling inquiries, requests, and concerns in a professional and timely manner.ResponsibilitiesWe are seeking a...
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Hotel Receptionist
2 weeks ago
Wheatland, California, United States Hard Rock International Full time**About the Role**As a Hotel Receptionist, you will be the first point of contact for our guests and play a critical role in ensuring their stay is memorable and enjoyable. If you have excellent communication skills, a warm smile, and a passion for delivering exceptional customer service, we encourage you to apply.The estimated salary for this position is...
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Front Desk Host
2 weeks ago
Wheatland, California, United States Hard Rock International Full timeOverviewThe Front Desk Attendant plays a pivotal role in creating unforgettable experiences for guests at Hard Rock International. As a key member of the front desk team, you will be responsible for ensuring seamless check-ins and check-outs, handling guest transactions, and providing exceptional customer service.Job DescriptionWe are seeking an organized...
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Resort Receptionist
2 weeks ago
Wheatland, California, United States Hard Rock International Full timeAbout the RoleThis Front Desk Attendant position is ideal for those who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds. As a member of our front desk team, you will play a crucial role in delivering exceptional guest experiences and ensuring seamless operations.Duties and ResponsibilitiesGuest Check-In/Check-Out:...
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Customer Service Ambassador
5 days ago
Wheatland, California, United States Hard Rock Hotel & Casino Sacramento Full timeJob Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled Customer Service Ambassador to join our team at Hard Rock Hotel & Casino Sacramento. As a key member of our front-of-house staff, you will be responsible for creating an exceptional guest experience from the moment they arrive.Key Responsibilities:Create a welcoming...
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Gaming Hospitality Specialist
1 week ago
Wheatland, California, United States Hard Rock International Full timeOverviewThe Gaming Hospitality Specialist is responsible for developing and implementing strategies to attract high-value players to the Hard Rock Hotel & Casino Sacramento at Fire Mountain. This role requires strong communication skills, a customer-centric approach, and the ability to work effectively with various stakeholders.Job SummaryWe are seeking an...
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Dealer Table Games Specialist
7 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeWe are currently seeking a Dealer Table Games Specialist to join our talented team at Hard Rock International (USA), Inc. This role offers an exciting opportunity to utilize your gaming expertise, develop strong relationships with guests and colleagues, and contribute to the overall success of our gaming operations.Core Responsibilities:Manage game play with...
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Mid to High Limit Player Liaison
1 week ago
Wheatland, California, United States Hard Rock International Full timeJob Description: Mid to High Limit Player LiaisonEstimated Salary: $70,000 - $90,000 per yearWe are seeking a highly skilled and experienced player liaison to join our team at Hard Rock International. As a key member of our team, you will be responsible for developing and maintaining relationships with mid- to high-limit players, ensuring their satisfaction...
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Tableside Service Specialist
2 weeks ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeJob DescriptionThe Tableside Service Specialist will be responsible for delivering outstanding service to guests, including taking orders, serving food and beverages, and handling guest inquiries and concerns.This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.$45,000 - $55,000...
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Housekeeping Operations Coordinator
2 weeks ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeJob SummaryWe are seeking an experienced Housekeeping Operations Coordinator to join our team at Hard Rock Hotel & Casino Sacramento at Fire Mountain. As a key member of our housekeeping operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.The successful candidate will have a strong background in...
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Slot Casino Service Representative
4 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full time**Job Title:** Slot Casino Service Representative**Location:** Hard Rock Hotel & Casino Sacramento at Fire MountainWe are seeking a highly motivated and detail-oriented Slot Casino Service Representative to join our team. As a key member of our casino floor team, you will be responsible for providing exceptional guest service, resolving issues, and...
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Sales and Service Representative
5 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeAt Hard Rock International (USA), Inc., we are seeking a skilled Sales and Service Representative to join our team. As a Retail Sales Associate, you will be responsible for creating an exceptional customer experience, providing personalized service, and driving sales through suggestive selling techniques.With an estimated salary of $45,000 per year, this...
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Gaming Cage Leader
5 days ago
Wheatland, California, United States Hard Rock International (USA), Inc. Full timeThe JobWe are looking for an experienced Gaming Cage Leader to join our team at Hard Rock Hotel & Casino Sacramento at Fire Mountain.ResponsibilitiesDevelop an environment that creates excitement for guests and team members, promoting and retaining a highly skilled workforce.Ensure accurate and secure operation of the cashier cages and miscellaneous count...