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Housekeeping Operations Coordinator
4 weeks ago
We are seeking an experienced Housekeeping Operations Coordinator to join our team at Hard Rock Hotel & Casino Sacramento at Fire Mountain. As a key member of our housekeeping operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.
The successful candidate will have a strong background in housekeeping operations, with experience in managing teams and implementing processes to drive efficiency and quality. A proven track record of providing excellent guest service and leading by example is essential for this position.
Key Responsibilities:
- Create a positive and engaging work environment that encourages teamwork and collaboration.
- Develop and implement effective strategies to improve guest satisfaction and retention.
- Manage and train a team of housekeeping staff to ensure high-quality service delivery.
- Conduct regular property inspections to identify areas for improvement and implement corrective actions.
- Maintain accurate records and reports to ensure compliance with company policies and regulatory requirements.
Required Skills and Qualifications:
- Bachelor's Degree or equivalent experience in a related field.
- Minimum 2 years of supervisory experience in a hospitality or gaming environment.
- Excellent communication and leadership skills.
- Ability to work varied shifts, including evenings and weekends.
- Valid driver's license and a clean driving record.
Estimated Salary: $55,000 - $75,000 per year, depending on experience.
