Senior Voice Architect
4 days ago
Strategic Staffing Solutions is seeking a highly skilled Voice Architect to join our team. As a Voice Architect, you will be responsible for the day-to-day operations of the client's voice network, including supervision and support of department personnel, coordination with other IT departments, and awareness of systems supported by the department.
Key Responsibilities- Supervise and support department personnel in the development of support, process, and software tools.
- Coordinate with other IT departments to ensure seamless integration of voice and data systems.
- Develop and implement advanced voice-related systems, including data center hosted applications, multiple advanced contact centers, and 30,000 voice terminals distributed over 70 networked locations.
- Manage the design, implementation, and support of complex multi-site VoIP networks, including hardware and software from Siemens/Unify, Cisco, and Avaya.
- Work with Spectralink, ASCOM, or similar technologies for wireless communications, preferably in a healthcare environment.
- Develop and implement mature and effective techniques for translating business requirements into technical solutions.
- Minimum five (5) years of experience with voice teams and solutions.
- Minimum five (5) years of experience with complex multi-site VoIP networks.
- Five (5) years of experience in an multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya.
- Five (5) years of experience supporting complex environments, using tools such as Orion Solar Winds, Oasis, Comview, and Impact Technologies for performance optimization and capacity planning.
- Ten (10) years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software.
- Strong interpersonal and conflict management skills.
- Strong understanding of process flows and implementation roll outs.
- Strong problem-solving and analytical skills.
- Highly collaborative and able to work with different organizations and teams.
- Excellent verbal, written, and interpersonal communication skills.
Strategic Staffing Solutions is a leading provider of staffing solutions for the IT industry. We are committed to providing our clients with the highest quality talent and our candidates with the best possible experience.
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Voice Architect
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Voice Architect
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Rochester Hills, Michigan, United States Beacon Hill Full timeJob Title: Voice ArchitectBeacon Hill Technologies is seeking a highly skilled Voice Architect to join our team. As a Voice Architect, you will be responsible for designing, implementing, and maintaining large-scale voice networks.Key Responsibilities:Oversee daily operations and support for a multi-site VoIP network.Supervise and develop staff, ensuring...
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Voice Architect
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Voice Architect
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