Customer Service Ambassador
2 weeks ago
Job Summary: As a Guest Service Representative at Nothing Bundt Cakes, you will be responsible for providing exceptional customer service to our guests. This includes greeting walk-in and phone guests with a warm and welcoming demeanor, maintaining strong product knowledge to educate guests on our cake options, and suggesting additional merchandise to complete a unique celebration.
Key Responsibilities:
- Promptly greet guests with genuine warmth and helpful enthusiasm to determine their interests and needs.
- Maintain strong product knowledge to educate guests on NbC cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
- Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
What We Offer: A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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