Room Service Ambassador

2 days ago

MagstattleBas, Grand Est, United States Methodist Health System Full time
Job Summary

Join our team as a Room Service Ambassador at Methodist Health System, where you will play a vital role in delivering exceptional patient care and hospitality. As a key member of our food service team, you will be responsible for preparing and delivering patient and guest trays to patient rooms, ensuring a seamless and satisfying experience for our patients and families.

Responsibilities
  • Prepare the assembly area for room service tray production by conducting pre-service quality checks and maintaining the cleanliness of the assembly area.
  • Maintain adequate levels of food and supplies for patient and guest trays by ensuring par levels in food service areas and nourishment centers are met and maintained.
  • Assemble and deliver patient food trays to patient rooms, following Room Service guidelines to ensure all orders are accurate and delivered in a timely manner.
  • Assist with the production and preparation of food items to ensure Room Service orders are prepared and delivered in a timely manner.
  • Interact and support patients, families, hospital staff, and Food Service team with Room Service orders and/or questions on a daily basis, providing excellent customer service and ensuring patient satisfaction.
  • Assist patients with pre-meal service, including removing lids and opening packets, following Room Service guidelines to ensure patients are satisfied and needs are met.
  • Retrieve Room Service tray carts from designated areas and assist with the cleaning of Room Service trays to ensure continuity of service.
  • Follow proper food handling procedures and comply with quality performance standards to ensure a safe and sanitary environment.
Requirements
  • High School diploma or General Educational Development (G.E.D.) preferred.
  • 6 months food service experience preferred, preferably in a hospitality industry, with strong emphasis on customer service.
  • Food Handler's Certificate preferred.
  • Knowledge of food production and delivery process preferred.
  • Knowledge of computers preferred.
  • Basic math skills required.
  • Strong verbal communication skills for positive interaction with staff and customers required.
  • Strong customer service skills required, including face-to-face and telephone, required.
  • Able to read, write, and carry out oral and written instructions with accuracy and efficiency required.
About Methodist Health System

Nebraska Methodist Health System is a leading healthcare provider in the region, committed to delivering exceptional care and service to our patients and communities. We offer a competitive salary, excellent benefits, and a great work environment where all employees are valued. Our employees are part of a team that makes a real difference in the communities we live and work in.

We are an Affirmative Action/Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

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