Restaurant Operations Manager
1 day ago
Job Summary
The General Manager is a key leadership role responsible for overseeing the day-to-day operations of the Tropical Smoothie Cafe. This individual will lead the Front of House (FOH) and Back of House (BOH) teams, ensuring excellent guest experience, product quality, and operational efficiency.
Key Responsibilities
- Lead and develop the management team to drive catering and sales growth.
- Recruit, train, and manage a high-performing team of crew members and leaders.
- Ensure compliance with brand standards, safety protocols, and regulatory requirements.
- Manage inventory, labor costs, and operational expenses to achieve business objectives.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with the management team to achieve business goals and objectives.
Requirements
- 5 years of food service experience or hospitality degree.
- Proven leadership and management skills, with a track record of success in a fast-paced environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a team environment and lead by example.
- Self-starter with a strong work ethic and a passion for delivering exceptional results.
Working Conditions
- 50-hour work week, with some early mornings, late evenings, weekend, and/or holiday hours.
- Fun, fast-paced, and upbeat work environment with no fryers.
- Comfortable with a high level of change and adaptability.
PI252273278
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