Mental Health Case Manager

3 weeks ago

Seattle, Washington, United States Kaiser Permanente Full time
Job Summary:

The Mental Health Case Manager provides comprehensive support to members, utilizing evidence-based interventions to enhance their ability to direct their own healthcare experience. This role involves crisis planning and intervention, linkage to health plan and community resources, and other activities aimed at maintaining or enhancing members' coping capacity and stability. The Mental Health Case Manager demonstrates respect for cultural, religious, and ethnic differences among patients and families, contributing to the medical team's understanding of patient beliefs, behaviors, and barriers regarding their illness.

Key Responsibilities:
  • Provide outreach and care coordination as requested by the mental health care team or as needed to facilitate smooth transitions between mental health providers and different levels of care.
  • Assess and triage referred cases utilizing chart reviews, screening calls, and full assessments to determine the level of care needed.
  • Serve as an integral member of the interdisciplinary care team, attending and facilitating care conferences, providing consultation and coordination with care team members, and advocating and collaborating across systems to support members.
  • Provide brief interventions using evidence-based techniques such as behavioral activation, problem-solving, motivational interviewing, or other appropriate short-term approaches to promote patient engagement, self-management, and recovery.
  • Maintain thorough knowledge of Kaiser Permanente services and benefits, public and private community resources, as well as federal and state laws affecting healthcare planning.
Requirements:
  • Minimum one year of previous social work experience.
  • Masters degree in social work (MSW).
  • Licensed Independent Clinical Social Worker (Washington) required at hire.
Preferred Qualifications:
  • Minimum three years of experience post licensure in a hospital, outpatient clinic, or other mental health agency.
  • Working knowledge of KPWA services and benefits.
  • Expertise with brief interventions and case management techniques.

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