Mental Health Case Manager, FT Days

3 days ago

Seattle, Washington, United States Kaiser Permanente Full time
Job Summary:

The Mental Health Case Manager plays a vital role in supporting members to better direct their own healthcare experience through the use of supportive interventions, psycho-educational activities, crisis planning, and linkage to health plan and community resources. This position requires a strong understanding of mental health diagnoses and treatment, as well as the ability to assess risk and lethality, and handle crisis situations effectively. The Mental Health Case Manager will work collaboratively with interdisciplinary teams to provide comprehensive care and support to members.

Key Responsibilities:
  • Provide outreach and care coordination to facilitate smooth transitions between mental health providers and different levels of care, including assistance in transferring members to a higher level of care, hospitalization as needed, or transition back to care via the primary care team.
  • Assess and triage referred cases utilizing chart reviews, screening calls, and full assessments to determine the level of care needed.
  • Develop and document patient-centered plans of care in collaboration with the member, family, and appropriate KP staff and providers.
  • Provide brief interventions using evidence-based techniques such as behavioral activation, problem-solving, motivational interviewing, or other appropriate short-term approaches to promote patient engagement, self-management, and recovery.
  • Maintain thorough knowledge of Kaiser Permanente services, benefits, public, and private community resources, as well as federal and state laws affecting healthcare planning.
Requirements:
  • Master's degree in social work (MSW).
  • Licensed Independent Clinical Social Worker (Washington) required at hire.
  • Ability to work effectively on a multi-disciplinary team.
  • Broad-based knowledge of mental health diagnoses and treatment.
  • Knowledge of risk factors of suicidality and lethality, and skills to assess risk, lethality, and handle crisis situations.
Preferred Qualifications:
  • Minimum three years of experience post-licensure in a hospital, outpatient clinic, or other mental health agency.
  • Working knowledge of KPWA services and benefits.
  • Expertise with brief interventions and case management techniques.
  • Demonstrated ability to provide leadership to a multi-disciplinary team.

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